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Future Customer's Frequently Asked Questions
The way consumers choose electricity is changing, and even though competition is good thing it can be confusing. Following are some of the most frequently asked questions we get from consumers who are considering Ambit Energy
1 What has changed in electric service with deregulation?
You can now choose to buy your electricity from a different electric provider than the original provider for your area. These companies are called Retail Electric Providers. Ambit Energy, Inc. is a Retail Electric Provider. Your bill will look different than bills you have received in the past, but each Retail Electric Provider provides the same standard information.

2. How does Ambit Energy reduce my electric bills?
Deregulation allows REPs, like Ambit Energy, to buy electricity wholesale from competitive providers and pass the savings along to customers.
3. If I switch, where will my electricity come from?
Your current electric utility or "Local Wires Company" will continue to deliver your electricity. As such, your power will come from a regional power pool - a mixture of energy from traditional power plants and other sources like wind, water, sun and natural gas. Your Local Wires Company still responds to service interruptions and continues to maintain the poles and wires. You will continue to receive the same reliable service you are used to with your Local Wires Company, regardless of which Retail Electric Provider you receive service from.
4. Will the reliability of my electric service change with deregulation?
No. No matter which Retail Electric Provider you choose, your electricity will continue to be delivered safely and reliably by the Local Wires Company, a company still regulated by the Public Utilities Commission.
5. What happens if I have an emergency or power outage?
Because your Local Wires Company is still responsible for the maintenance and repair of the poles and wires, you will call these regulated firms in the event of an emergency or outage at the number provided on your bill.
6. What does electric choice mean to me?
It means you have the power to choose your electricity service provider. It's referred to as deregulation.
7. Does Everyone have the power to choose their electric provider?
No. City-owned utilities and member-owned electric and/or natural gas cooperatives have the option of giving their customers a choice of providers, or keeping things the way they are today.
8. What happens if my Retail Electric Provider (REP) goes out of business?
You will not be without power. You should receive a notice from your REP giving you time to select a new provider. However, if that does not happen, your service will be provided by the Provider of Last Resort (POLR) designated by the Electric Reliability Council of Texas (ERCOT) until you select a new provider.
9. Which State Does Ambit Currently Service?
At the time of this writing, Ambit service TX, NY & IL (more joining soon). If you live in any of these states, email me your State, City and Zipcode to see if your area is covered for the utility discount.
10. What Is The Process For Switching My Services To Ambit?
Is Extremely Easy and FREE! It only takes a phone call, that's It, No Electrician will come to your house, No wiring or drilling, Nothing will change, the only thing that will change is your bill.. It will be a lot lessl.
And just for switching, you also get a free vacation package. But that's not all, you also conitue to earn
Rewards Every Month: Every month, Ambit Energy customers earn Travel Rewards Points that can be redeemed for incredible travel packages, including a cruise to the Bahamas or an all-inclusive Mexican getaway. Customers receive 1 Rewards Point for every kWh of electricity and every therm of natural gas they use each month.
But wait, there's more, in addition to great savings on your energy bill and earning vacation packages just for using your energy that you already use, you can also enjoy a vacation on us just for being a loyal customer by referring others to our Fantastic company so they too can enjoy the savings and rewards! Check what's in store for you for your referrals, Click Here...
11.Want To Stop Throwing Your Hard Earned Money Away On Insanely High Priced Utility Bills?
Then...Switch Today Before You Flush More Money Down The Drain On Your Next Energy Bill!